Website User Privacy
The Housing Authority of Cook County (HACC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information from visitors to our website (www.thehacc.org) and affiliated services. By accessing or using this website, you agree to the terms outlined below.
Information We Collect
HACC may collect the following types of information when you use our website:
a. Personal Information (Provided by You)
You may voluntarily provide Personal Information, including but not limited to:
- Nombre
- Direcci贸n de correo electr贸nico
- Phone number
- Mailing address
Application-related information (for housing services, employment, or other programs)
- Submit an application or inquiry
- Sign up for newsletters or alerts
- Contact HACC through forms or email
- Register for events, programs, or online services
This information is collected when you:
b. Non-Personal Information (Automatically Collected)
We may collect non-personal information automatically, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Referral sources (how you found our website)
- Cookies and tracking technologies
How We Use Your Information
HACC uses collected information for the following purposes:
- To provide housing services, updates, and program information
- To respond to inquiries and communicate with users
- To improve website functionality, security, and user experience
- To analyze website performance and traffic trends
- To comply with legal and regulatory requirements
HACC does not sell, rent, or share your personal information for commercial purposes.
Cookies & Tracking Technologies
HACC may use cookies and other tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve website performance. You can manage or disable cookies through your browser settings; however, doing so may limit website functionality.
Third-Party Links & Services
Our website may contain links to external websites or services not operated by HACC. We do not control third-party privacy policies and are not responsible for their content, security, or data collection practices. We encourage you to review their privacy policies before providing any information.
How We Protect Your Information
HACC implements security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include:
- Secure servers and encryption protocols
- Access controls and authentication mechanisms
- Regular monitoring and security updates
However, no online system can be 100% secure. By using our website, you acknowledge and accept this risk.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your data (subject to legal obligations)
- Opt-out of non-essential communications
To exercise these rights, contact us at legal@thehacc.org
Changes to This Privacy Policy
HACC may update this Privacy Policy as needed. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.
Informaci贸n del contacto
For questions or concerns about this Privacy Policy, please contact:
Housing Authority of Cook County
10 South LaSalle Street, Suite 2200, Chicago, IL 60603
Email: legal@thehacc.org