Apply to the Waitlist

• You can only apply when a waitlist is open.
• Unless the waitlist announcement specifically states otherwise, you are applying to join a waitlist—not for immediate housing.
• There is no guarantee that everyone who applies will be placed on the waitlist.

3. Check Waitlist Status

• Email LIPH_Waitlist@thehacc.org or call 312-542-4786 two months after the waitlist closes to check the status of your application.
• It typically takes up to two months for a waitlist to be finalized, but it could take longer.
• Submitting an application does not guarantee placement on the waitlist.
• Applicants must call or email to check their status. This is the only way to find out if they made the waitlist.

If You Make the Waitlist

• You will receive a number/position on the waitlist.
• You must wait for your number/position to be called.
  • There is no set timeline for how long this will take.
  • We can only move someone in when a current resident moves out.
• If any of your information changes—such as your phone number, address, or household size—please contact LIPH_Waitlist@thehacc.org or call 312-542-4786.

5. Eligibility Packet

• When it is your turn to be interviewed, you will be contacted by mail with an eligibility packet to complete and return.
• The packet will include:
  • All required paperwork
  • A letter outlining the submission deadline
• This letter will be sent via the United States Postal Service (USPS).

6. Eligibility Interview Process

• The applicant packet will include deadlines for submitting the required documentation.
• If the applicant meets the deadline, the review process typically takes about two weeks.

• If all deadlines are met, the applicant will be scheduled for a unit viewing.
• After viewing the unit, the applicant will have two days to decide whether to accept it.

• If the applicant does not meet the deadline, they will be removed from the waitlist and must wait for the next waitlist opening to reapply.
• Once the applicant has been fully processed, they will be informed of their approval or denial.
  • If approved, a lease signing date will be scheduled.
  • Applicants have 30 days from the unit viewing to sign the lease.
  • If denied, the applicant will be given the opportunity to appeal the decision.

1. Apply to the Waitlist

• You can only apply when a waitlist is open.
• Unless the waitlist announcement specifically states otherwise, you are applying to join a waitlist—not for immediate housing.
• There is no guarantee that everyone who applies will be placed on the waitlist.

3. Check Waitlist Status

• Email LIPH_Waitlist@thehacc.org or call 312-542-4786 two months after the waitlist closes to check the status of your application.
• It typically takes up to two months for a waitlist to be finalized, but it could take longer.
• Submitting an application does not guarantee placement on the waitlist.
• Applicants must call or email to check their status. This is the only way to find out if they made the waitlist.

4. If You Make the Waitlist

• You will receive a number/position on the waitlist.
• You must wait for your number/position to be called.
  • There is no set timeline for how long this will take.
  • We can only move someone in when a current resident moves out.
• If any of your information changes—such as your phone number, address, or household size—please contact LIPH_Waitlist@thehacc.org or call 312-542-4786.

5. Eligibility Packet

• When it is your turn to be interviewed, you will be contacted by mail with an eligibility packet to complete and return.
• The packet will include:
  • All required paperwork
  • A letter outlining the submission deadline
• This letter will be sent via the United States Postal Service (USPS).

6. Eligibility Interview Process

• The applicant packet will include deadlines for submitting the required documentation.
• If the applicant meets the deadline, the review process typically takes about two weeks.

• If all deadlines are met, the applicant will be scheduled for a unit viewing.
• After viewing the unit, the applicant will have two days to decide whether to accept it.

• If the applicant does not meet the deadline, they will be removed from the waitlist and must wait for the next waitlist opening to reapply.
• Once the applicant has been fully processed, they will be informed of their approval or denial.
  • If approved, a lease signing date will be scheduled.
  • Applicants have 30 days from the unit viewing to sign the lease.
  • If denied, the applicant will be given the opportunity to appeal the decision.